MCheck Directory Accuracy

Ensure Timely Access to Care for Patients with AI

Automate provider directory validation, proactively identify CMS compliance risks with advanced secret shopper simulations, and deliver near real-time data accuracy to improve member satisfaction

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Elevating Care with Accurate Data — Every Single Day

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0M+

Addresses & Contact Cleansed & Standardized

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Duplicate Provider Records Eliminated

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Secret Shopper Accuracy Score

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Holistic Provider Directory Management Made Easy

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Stay Ahead with AI-Powered Directory Management

Overcome traditional, manual data validation challenges with advanced AI, dynamic geospatial technology, and advanced statistical analysis

Traditional ETL-Based Approach

Outdated, error-prone manual updates with verification delays, relying heavily on self-reported provider data, call-center verifications, and static databases with limited or no web-based validation

Provider Data Validation

Data Integration

Multi-Source Contextual Search for Validation

AI-Powered Content Relevance

Regulatory Compliance

HiLabs

Proprietary AI algorithm leveraging LLMs scans thousands of sources, ensuring real-time accuracy with reliability, relevance, and recency scoring, dynamically adjusting to frequently changing provider data

Provider Data Validation

Data Integration

Multi-Source Contextual Search for Validation

AI-Powered Content Relevance

Regulatory Compliance

Legacy Network Solution Vendors

HiLabs

Outdated, error-prone manual updates with verification delays, relying heavily on self-reported provider data, call-center verifications, and static databases with limited or no web-based validation

Proprietary AI algorithm leveraging LLMs scans thousands of sources, ensuring real-time accuracy with reliability, relevance, and recency scoring, dynamically adjusting to frequently changing provider data

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Why are leading payers adopting HiLabs’ AI driven provider directory accuracy solution

Comprehensive AI-driven provider data management for compliance, accuracy, and superior member experiences

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How a Leading National Payer Achieved 95%+ Directory Accuracy based on CMS’s best practice audit method ?

Discover how AI-driven provider directory cleansing transformed provider data quality, ensured compliance, and significantly enhanced member satisfaction

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95% Directory Accuracy

HiLabs' AI-powered MCheck Analysis identified and corrected over 3 million provider data inaccuracies, achieving a 95%+ accuracy rate.

Improved CMS Audit Scores

Automated secret shopper simulations proactively identified compliance risks, ensuring high audit scores and reducing risk of fines

Improved Member Experience

AI-driven real-time validation reduced directory errors, ensuring reliable provider information and significantly enhancing the NPS score

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